Clinical Supervisor Virtual Services
About Us
At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges.
Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.
By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.
About the role
As Clinical Supervisor at Relationships Australia Queensland, you will play a pivotal leadership and developmental role, guiding practitioners to deliver safe, high-quality client care. Your primary purpose is to train, monitor, and support clinical staff within virtual service delivery, ensuring their practice aligns with RAQ’s mission, values, and ethical standards. This position involves comprehensive clinical supervisionâincluding skill development, competency-based feedback, evaluation, and administrative oversightâwhile fostering a culture of professionalism and continuous improvement throughout the organisation.
Additionally, you will:
- Provide accountable, competent, and effective clinical supervision to clinical employees, particularly within our Virtual Services in line with RAQ’s supervision policy and procedures.
- Supervise new or transitioning clinical employees during probation, supporting them to deliver evidence-based, client-centred, and efficient practice.
- Collaborate with managers to ensure all clinical work adheres to RAQ’s mission, ethics, policies, and procedures.
- Review the quality of clinical work across RAQ programs, including direct observation and client file audits.
- Deliver timely, constructive feedback to supervisees, highlighting strengths, development areas, and professional growth opportunities.
- Fulfil duty of care responsibilities as outlined in RAQ policies and procedures, and promote the organisation’s mission, values, and ethics throughout your work.
About you
You are an experienced clinical leader with a passion for mentoring and developing practitioners to deliver safe, high-quality client care in a virtual environment. Your strong background in clinical supervision is matched by your ability to provide constructive feedback, support professional growth, and uphold the highest standards of ethical practice. You are skilled at fostering a culture of learning and accountability, and you thrive in collaborative, values-driven settings where your leadership inspires excellence and continuous improvement. With excellent communication skills and a commitment to Relationships Australia Queensland’s purpose and values, you are ready to make a meaningful impact on the lives of both practitioners and clients.
Additionally, you have:
- An undergraduate degree in Psychology, Counselling or Social Work or other appropriate Human Services/Social or Behavioural Sciences/Health/Law.
- Minimum five year’s relevant experience in the human services area (e.g. Psychology, Mediation, Counselling, Social work).
- Experience supervising Psychologists, Counsellors, Mediators, Social Worker, or other similar Human Service/Social Science/Health, allied health workers.
- For RAQ applicants: Successful completion of 6-month probation review in at least one RAQ clinical role.
- Knowledge of the legal, ethical and practice standards environment in which RAQ operates (e.g. HSQF, ISO 9001: 2015; Family Law Act, Child Protection Act, Domestic and Family Violence Protection Act).
- Knowledge of and ability to apply best practice models for clinical supervision.
We Can Offer You
At RAQ, we believe in supporting our people both inside and outside the workplace. Here’s what you can look forward to as part of our team:
- Work-Life Balance - Enjoy a flexible, supportive culture that empowers you to thrive at work and at home.
- Boost Your Take-Home Pay - Access salary packaging options of up to $15,900 per year, significantly increasing your net income.
- Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period, on top of your standard annual leave.
- Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.
- Study Leave - Pursuing further qualifications? We offer up to 2 weeks of paid study leave each year to support your professional growth.
- Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.
- Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.
How to Apply
To apply, send us your resume and a brief cover letter, outlining why you're the ideal person for this role!
Applications can be submitted by clicking the Apply Now.
Applications close Sunday 6 July 2025